Last update: March 2025
The Centre Hospitalier Joël Beaugendre (hereinafter “the Establishment”) attaches fundamental importance to the protection of its users’ personal data. This policy describes how we collect, use and protect your data as part of your browsing on the http://chcbe-gpe.fr website , in accordance with the General Data Protection Regulation (RGPD – EU Regulation 2016/679) and the French Data Protection Act of January 6, 1978, as amended.
Name: Centre Hospitalier Joël Beaugendre
Address: Saint-Sauveur / Bananier – BP 68 – 97130 Capesterre-Belle-Eau
Email : contact@chcbe-gpe.fr
Telephone: 05 90 55 99 00
In accordance with Article 37 of the RGPD, and as a public health establishment, the Centre Hospitalier Joël Beaugendre has appointed a Data Protection Delegate:
Organization: Caribbean Partners
Email : dpo@chcbe-gpe.fr
If you have any questions about the protection of your personal data or wish to exercise your rights, you can contact our DPO directly at the above address.
When using Google Analytics / GA4, we collect, subject to your consent:
This data is only collected with your explicit consent via the cookie banner.
This site does not include a contact form or an appointment form. No patient health or medical data is collected via this website.
Purpose: Anonymous statistical analysis of site traffic
Legal basis: User consent (Art. 6.1.a of the RGPD)
Retention period: 26 months from collection (GA4 setting)
Purpose: Site safety and operational readiness
Legal basis: Legitimate interest of the establishment (Art. 6.1.f of the RGPD)
Shelf life: 12 months
Your data may be transmitted to the following recipients:
No data is sold or transferred to third parties for commercial purposes.
The site is hosted by PlanetHoster, a company whose servers are located in Canada. Canada has been granted an adequacy decision by the European Commission, which means that it offers a level of personal data protection recognized as equivalent to that in force within the European Union. This transfer does not therefore require any additional guarantees.
The use of Google Analytics involves the transfer of data to the United States. Although the EU-US Data Privacy Framework led to a partial recognition of adequacy at the end of 2023, CNIL remains vigilant about the conditions of use of American audience measurement tools.
The Establishment has been informed that the CNIL recommends that preference be given to audience measurement tools whose data remains hosted within the European Union or in a country with an undisputed adequacy decision. Migration to an alternative solution may be considered as part of the compliance roadmap.
In the meantime, transfers to Google are governed by the European Commission’s standard contractual clauses. You can consult the guarantees put in place by Google at: https: //policies.google.com/privacy
Référence CNIL : Audience measurement and data transfer – compliance
The site integrates an instant messaging tool powered by Chatbase Inc (San Francisco, California), which uses theOpenAI, LLC (San Francisco, California) language model to generate its responses. Both service providers are based in the United States, a country which has not been granted a general adequacy ruling by the European Commission.
The data exchanged in the chatbot (messages entered by users) are transmitted to Chatbase servers hosted on the AWS infrastructure (us-east-1 region), then processed by OpenAI to generate responses.
The guarantees governing these transfers are as follows:
Given the nature of the data likely to be exchanged in a hospital context, it is recommended never to enter medical information, health data or sensitive personal data in the chatbot interface. The chatbot is designed to answer general questions relating to the hospital’s operations.
For more information: Chatbase Privacy Policy – Chatbase Security – Trust Center
The rights available to you vary according to the legal basis of the processing concerned. Below you will find details of the rights applicable to each purpose.
Legal basis: Art. 6.1.a of the RGPD
Legal basis: Art. 6.1.f of the RGPD
In order to respond to a request to exercise rights, the request must be :
Although it is advisable to send the request for exercising rights to the above e-mail address, it may be sent directly to a department, by post, by telephone, on site or by any other means, or to the DPO via :
Your request will be processed within one month of receipt. This period may be extended by a further two months in the case of complex or large-scale requests.
If you feel that your rights have not been respected, you have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) :
Site : https://www.cnil.fr
Address: 3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07
Telephone: 01 53 73 22 22
The Establishment implements appropriate technical and organizational measures to ensure the security of your personal data, including:
This Privacy Policy may be updated at any time to reflect legal developments or changes in our practices. The date of the last update is indicated at the top of the page.
Saint-Sauveur Bananier BP 68 97130 Capesterre-Belle-Eau
05 90 55 99 00
contact@chcbe-gpe.fr
